What type of water is used in a Healthplus Adjustable Support Water Pillow?
Normal tap water.

Water is very heavy. Do you deliver your Healthplus Water Cushions with the water in it?
No, all Healthplus Healthcare Products, including the Healthplus Water Cushions, will be delivered without any water in it. You can easily fill them up with water after you have received the items or as and when you are ready to use them. Shipping them without water saves you a great deal on freight charges.

Do I need to add water conditioner for the Healthplus Adjustable Support Water Pillow?
No, there is no need to, as the water content is minimal and can be easily replaced. We suggest changing the water content once a year when you are carrying out your year end cleaning of your home.

However, if you are already using a Healthplus water mattress and have water mattress conditioner in hand, you may add 2 table spoons of the water mattress conditioner into the Healthplus Adjustable Support Water Pillow. In this instance, you do not need to change the water in the Healthplus Adjustable Support Water Pillow.

Do I need to add water into the Healthplus Adjustable Support Water Pillow regularly or after a period of usage?
No, there is absolutely no need to add water into the Healthplus Adjustable Support Water Pillow unless you need to adjust your level of comfort.

Will my water pillow leak?
Every Healthplus Adjustable Support Water Pillow is made of very high quality vinyl and is unlikely to puncture unless abused deliberately with a sharp instrument. Usually water do not leak out readily in a punctured water pillow unless pressure is applied no it.

Can I repair a leak?
Yes, most punctures can be easily repaired using a vinyl repair kit. As soon as the repair is done, the water pillow is as good as new again. A well repaired leak does not affect the life of your water pillow.

Can I wash my Healthplus Adjustable Support Water Pillow if it gets soiled?
No problem, the Healthplus Adjustable Support Water Pillow is 100% washable, that’s why it is truly hygienic.
Note: Please do not machine wash. The Healthplus Adjustable Support Water Pillow can be easily cleaned with a wet cloth or towel and wipe dry.

After washing my Healthplus Adjustable Support Water Pillow, how long do I have to wait for it to dry before I can use it again?
There is no need for any waiting. Use a dry cotton cloth or towel to wipe off the water on the surface of the Healthplus Adjustable Support Water Pillow and you can immediately use it again.
Note: Please do not use a dryer or any drying machine.

Do I need a cover or any protective material to encase the Healthplus Adjustable Support Water Pillow?
No, you do not need any cover. You can sleep directly on the Healthplus Adjustable Support Water Pillow as its surface is made of very high quality vinyl and is very comfortable to sleep on.

Can a burning cigarette damage my Healthplus Adjustable Support Water Pillow?
Yes. Just like any fabric if you have fabric cover over it. The Healthplus Water Pillow itself will probably only get singed and caused a scorched mark on its surface as the water under the pillow surface dissipates the heat instantly and prevent any high temperature buildup in the vinyl.